Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RGRachel G., Niles, Ohio
“Merlo insurance has been wonderful to work with. Molly is always extremely helpful in answering my questions and directing me to the right professional to assist me. Anita Gartner is an absolute joy to work with and always Happy to help. I get quick responses to my inquiries and never feel like an inconvenience. Not only do these ladies have fantastic customer service while being very good at their profession, they are always upbeat and an absolute joy to work with. I have had nothing but a fantastic experience with this company since day 1.”
Carol S., Niles, Ohio“Provided a auto insurance quote that is very good.”
- KHKrista H., Niles, Ohio
- PDPeter D., Niles, Ohio
“Brian Stiles is an outstanding agent way above and beyond for customers”
will M., Niles, Ohio
Mike H., Niles, Ohio“Friendly and professional service, I have always been able to get any questions or concerns taken care of quickly. Would recommend to anyone looking for insurance needs to contact Merlo Insurance”
Jessica M., Niles, Ohio- CKCorey K., Niles, Ohio
- JMJoe M., Niles, Ohio
“Great friendly service”
- MPMichelle P., Niles, Ohio
“Top notch professionals!”
- FFFrank F., Niles, Ohio
“Nice people”
linda r., Niles, Ohio“Merlo Agency is the best place to buy your insurance. They make you feel like they really care about you. I feel like I am not just another customer. They are friendly and professional. All I have to do is call and within minutes they take care of my policy changes which is quite often. Sorry! Lol. I have been with them for over 20 years. They call periodically to check on my needs to see if I need anything. They also make sure I am getting the BEST PRICE AND BEST COVERAGE. I was in an accident and they were so super and quick to get me a rental car and took care of everything in quick and professional manner. When purchasing my car insurance they made sure I had all the COVERAGE I needed at a fair price. I love them and will never change agencies. Give them a call. You won’t be sorry. BEST PRICE AND COVERAGE !!!”
- CConnie, Niles, Ohio
“Extremely prompt, professional and courteous customer service. Additionally, my agent Brian secured excellent rates for us.”
- NPnick p., Niles, Ohio
“Staff is very helpful and pleasant. They found me prices lower than I thought they would be. I like that they shop around for you. Couldn’t be happier.”
- DDavid, Niles, Ohio
“Hands down the best insurance company to have! They always take that extra step to take care of your needs”
