Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- AHAmber H., Niles, Ohio
“We had a hit and run situation and with one phone call (less than 10min) Merlo Insurance had the ball rolling for us. We’ve been with them for house and car for 10 years and have nothing but great things to say about them! They even called last year to let us know that we could switch companies, pay a considerable amount less and have better coverage. They are amazing to work with! Plus, anytime we call, we speak to a real person, who lives locally and is always so professional but very caring. 10 stars!”
2M E., Niles, Ohio“Anita and Rob are always available to assist us with any questions or concerns. They handle things quickly and efficiently! Highly recommend!”
- GRGeorge r., Niles, Ohio
“I Stoped 3 Days Before My Insurance was up For the Year. They not only Saved me over $900.00 a year My new coverage was ready 3 Trucks a car and one Rental Give this Insurance Agency a Chance”
Renita M., Niles, Ohio“Wonderful group of people. Special thanks to Anita. She is a rock star! So glad that we switched to Merlo Insurance!”
- JFJesse F., Niles, Ohio
“Merlo Insurance Agency is the best agency I have ever used. From Molly answering the phone to Anita having the patience to deal with my ever changing fleet of vehicles, I am always assured I am not a bother. I appreciate the team here and I don’t plan on going anywhere else! P.S. They find amazing rates!”
Darrian P., Niles, Ohio
Jillian T., Niles, Ohio“Personalizes the experience every time! Reached out when my mom passed, sent a card. Really good, caring people! If you have some troubles, they work with you.
– Shout out to Molly!! She is awesome!!”
- EHEric H., Niles, Ohio
“Rob and his team are always there when you need help or have a question. I recommend them 10/10 times!”
- PCPaul C., Niles, Ohio
“Great people!”
- ABAnthony B., Niles, Ohio
“rob is a great agent any questions get answered promptly”
Carol H., Ohio
Marlene M., University Heights, OH“I’ve had Merlo for many years, but when I got married we still had separated insurance companies. I couldn’t believe how much we saved combining everything. It is absolutely incredible. My husband and I are very happy with Merlo and it was definitely worth looking into. Thank you so very much.”
Dawn M., Ohio
Roger S., Poland, OH
Tiffany D., Champion, OH“Husband and I have had Merlo for many years for car and home insurance and now life insurance for the whole family. No one can come close to beating there rates.”
